Disclaimer and Disclosure

Website Disclaimer

This site is provided by Viden Advisory Pty Ltd (ABN 84 660 246 533) on an "as is" basis. Viden Advisory Pty Ltd makes no representations or warranties of any kind express or implied, as to the operation of the site or the information, content, materials, or products included on this site.

To the full extent permissible by applicable law, Viden Advisory Pty Ltd disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Viden Advisory Pty Ltd will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

This site is created and controlled by Viden Advisory Pty Ltd in Queensland, Australia. As such, the laws of Queensland and Australia will govern these disclaimers, and terms and conditions, without giving effect to any principles of conflicts of laws. We reserve the right to make changes to our site and these disclaimers, and terms and conditions at any time.

Should you choose to act on any of the information included in the website, you accept all risks and responsibility for losses, damages, costs and other consequences resulting directly or indirectly from using this site and any information or material available from or through it to the maximum permitted by law.

Viden Advisory Pty Ltd limits any liability that cannot be excluded to restoring the service, re-supplying the material or refunding any amount paid to Viden Advisory Pty Ltd for the service or material. Any products or services provided by Viden Advisory Pty Ltd may be modified over time.

None of the information and data contained in this website nor any opinion expressed constitutes a specific recommendation to purchase or sell a financial product, or to provide financial product advice.

Viden Advisory Pty Ltd and its associates is not engaged in rendering any legal or professional services by placing these general informational materials on this website.

Viden Advisory Pty Ltd makes no representations or warranties about the accuracy or completeness of the information contained on this website. Any links provided to other server sites are offered as a matter of convenience and in no way are meant to imply that Viden Advisory Pty Ltd endorses, sponsors, promotes or is affiliated with the owners of or participants in those sites, or endorses any information contained on those sites, unless expressly stated.

Viden Advisory Pty Ltd does not warrant or represent that the site is error free or free from viruses or defects. You must do all that is necessary (including using virus checking software) to satisfy yourself that accessing this website will not adversely affect your computer system(s).

Viden Advisory Pty Ltd is the copyright owner of all text and graphics contained on this website, except as otherwise indicated. Other parties’ trademarks and service marks that may be referred to herein are the property of their respective owners. You may print a copy of the information contained herein for your personal use only, but you may not reproduce or distribute the text or graphics to others or substantially copy the information on your own server, or link to this website, without prior written permission of Viden Advisory Pty Ltd.

Permission to use and reproduce documents and related graphics available from this website is granted, provided that:

1. the below copyright notice appears in all copies and that both the copyright and this permission notice appear;
2. use and reproduction of documents and related graphics available from this website is limited to personal, non-commercial use;
3. no documents or related graphics, including logos, available from this website are modified in any way; and
4. no graphics, including logos, available from this website are used separate from accompanying text. Use or reproduction for any other purpose is expressly prohibited by law, and may result in civil and criminal penalties.

Violators will be prosecuted to the maximum extent possible.

If any part of this disclaimer is held to be invalid, unenforceable, or illegal for any reason, the remaining parts of the disclaimer shall nevertheless continue in full force.

This site is only relevant to Australian residents.

Tax Agent Services Disclosures

As a Tax Agent, our work for you is performed in accordance with the Tax Agent Services Act 2009. Under this Act, the Tax Agent Services (Code of Professional Conduct) Determination 2024 requires that we make the following disclosures:

1. Matters that could significantly influence your decision to engage us (or continue to engage us) for a Tax Agent Service from 1 July 2022 onward include the following:

1. • None currently known that would influence your decision to engage us.

However, should we become aware of any such matter, we undertake to advise you of that matter within 30 days of becoming aware of it.

2. The Tax Practitioner’s Board maintains a register of Tax Agents and BAS Agents. You can access and search this register here: https://www.tpb.gov.au/public-register.
3. If you have a complaint about our Tax Agent services, you will need to contact the professional you have been dealing with in the first instance with details by email. If they are unable to resolve your complaint within 3 business days, please contact Chris Shay or Sharlene Ryan [Directors] by email (chris.shay@viden.com.au or sharlener@viden.com.au). Your complaint will be investigated by that Director / or a staff member who is not involved in the subject matter of the dispute where possible. We will provide you with email acknowledgement of receipt of your  complaint and our understanding of the circumstances. The email will inform you that we will attempt to resolve your complaint within 14 days and will outline the dispute resolution process.
4. If you are unable to resolve your issue with the tax practitioner, you can contact the Tax Practitioners Board (‘the TPB’) by lodging a complaint using the link above. If you make a complaint, the TPB will ask you to provide details about what has already been done to resolve the issue.”