Q1: Can you handle criticism without denial, blame, excuses or anxiety?
Psychology Today reveals some key traits of people with high EQ, which include being less defensive and more open to feedback, particularly when it relates to areas of improvement. Those with EQ are open to self-analysis to improve shortcomings and self-confident enough not to take it personally. They are also better at handling pressure and stress as their strong self-awareness allows them to catch it rising within them and to do something about it before it becomes too detrimental. These qualities massively enhance a person’s potential of developing within your business and reaching and maintaining the levels you require from them.
Q2: Has a fortune cookie ever said you are a good listener?
Perhaps, most importantly, is the emotionally intelligent’s ability to empathise with others. This requires good listening skills that enhance one’s ability to pick up on people’s emotions, through vocal cues and body language. It’s a massive advantage when building rapport with your fellow team members and clients alike. Because of this ability to empathise and see things more clearly from another point of view, people with high EQ are better able to judge how their decisions will affect others and better manage relationships. This is a big asset for your business in an ever-expanding global marketplace.
Q3: Are you open-minded?
Mark Murphy is the NY Times bestselling author of Hiring For Attitude, he believes that due to a high level of self-awareness, high EQ people are happy to listen to a situation in its entirety without jumping to conclusions. They are willing to hear ideas that differ to their own and make judgements based on the merits of the argument, detached from distractions such as status. When there is a problem, and you want a second opinion based on an honest and fair appraisal of a situation, this is the kind of valuable go-to-guy you need in your business.
Q4: Are you fearless about speaking the truth?
Emotional intelligence involves identifying emotion in other people, however, this doesn’t mean shying away from telling the truth because you know it will upset someone or that person is expressing signs of vulnerability. If you have high EQ you understand that tough messages need to be heard. The major difference is that a high EQ person can deliver them in a way that is clear, fair and respectful.
Q5: Are you willing to say sorry when you’re wrong?
You know how precious your time is, so why waste any of it trying to defend an incorrect position? People with high emotional intelligence don’t like to waste energy looking for excuses, instead, they’d rather give a simple and honest apology and move on. And this is the crux of it for your business, building a team with high EQ lends itself to a happier workplace that functions more efficiently.
These questions are just a quick test, but answering them positively is a good indicator that you have a highly developed EQ. As a manager or CEO, it’s a useful exercise to use these questions and descriptions to help you identify those in your workforce who show signs of high emotional intelligence. If you can develop your analysis and recognition of EQ in others in this way, it will help you to choose the right people for the right roles within your organisation, as well as improve your instincts when hiring new staff to face challenges of the future.